Terms & Conditions

civilhod.in website ya Civil HOD India ke kisi bhi course ka istemaal karke aap in Terms & Conditions se sehmat hote hain. Agar aap in sharton se sehmat nahi hain, to kripya hamari services ka istemaal na karein.

1. Definitions

• "Platform" — civilhod.in website, hamara mobile app, aur Classplus par hosted learning portal (org code TWKDNN).
• "Content" — video lectures, live classes, notes, PDFs, drawings, templates, test series aur baaki sabhi study material.
• "User" / "aap" — koi bhi vyakti jo Platform ka istemaal karta hai.

2. Account aur eligibility

• Enrollment ke liye ek valid mobile number zaroori hai. OTP verification ke baad account banta hai.
• Account sirf aapke personal use ke liye hai. Login credentials kisi aur ke saath share karna strictly mana hai.
• Aap apne account par hone wali sabhi activity ke liye zimmedar hain.
• 18 saal se kam umar ke users ko parent ya guardian ki nigraani me hi enroll karna chahiye.

3. Course access

• Har course ki validity uske detail page ya batch description me di gayi hoti hai.
• Live class ka schedule badal sakta hai. Aisi soorat me app/WhatsApp par pehle se soochna di jaati hai.
• Content ko regularly update kiya jaata hai; modules jodne, hataane ya badalne ka adhikar humare paas surakshit hai.
• Access ke liye stable internet aur supported device aapki apni zimmedari hai.

4. Payment

• Sabhi fees Indian Rupees (₹) me hain aur applicable taxes ke saath charge hoti hain.
• Payment secure gateway (Classplus / Razorpay) ke through hota hai. Payment successful hone par hi access milta hai.
• Promotional pricing limited period ke liye ho sakti hai; enrollment ke samay dikh rahi price hi final hoti hai.
• Refund ke liye hamari Refund Policy dekhein.

5. Intellectual property

Platform ka saara Content Civil HOD India ki intellectual property hai aur copyright laws ke tahat surakshit hai. Aapko sirf personal, non-commercial, non-transferable learning license diya jaata hai.

Nimnlikhit strictly prohibited hai:

• Lectures ki screen recording, download (app ke official download feature ke alawa) ya re-upload.
• Content ko kisi bhi platform par share, sell, resell ya distribute karna.
• Notes, PDFs ya templates ko apne naam se publish karna.
• Ek hi account ko multiple logon ke saath share karna.

In niyamon ka ullanghan karne par account bina refund ke turant band kiya ja sakta hai, aur kanooni karyavahi bhi ki ja sakti hai.

6. User conduct

• Live classes aur doubt groups me sabhi students aur faculty ke saath sammaan se pesh aayein.
• Abusive, spam, promotional ya galat jaankari post karna mana hai.
• Platform ki security ko bypass karne ki koshish (hacking, scraping, bots) strictly prohibited hai.

7. Certificates

Course successfully complete karne par diya gaya certificate ek training completion certificate hai. Yeh kisi university, UGC/AICTE ya government body dwara di gayi degree ya diploma nahi hai, aur na hi kisi professional licence ka substitute hai.

8. No job guarantee

Hum career guidance, resume review aur interview preparation dete hain, lekin kisi bhi tarah ki placement ya salary ki guarantee nahi dete. Website par dikhaye gaye salary ranges market ke indicative averages hain — koi vaada nahi.

9. Third-party services

Learning delivery Classplus par aur payment Razorpay jaise gateways par hoti hai. Un services ki availability, downtime ya unke apne terms ke liye Civil HOD India zimmedar nahi hai.

10. Limitation of liability

Applicable law ke tahat maximum extent tak, Civil HOD India kisi bhi indirect, incidental ya consequential nuksan ke liye zimmedar nahi hoga. Kisi bhi claim me hamari kul zimmedari us course ke liye aapke dwara diye gaye amount tak seemit rahegi.

11. Termination

In terms ke ullanghan par hum bina prior notice ke aapka access suspend ya terminate kar sakte hain. Aise mamlon me refund nahi diya jayega.

12. Governing law

In terms par Bharat ke kanoon lagu honge. Kisi bhi vivaad ka nipatara Bharat ki saksham adaalaton ke adhikar kshetra me hoga.

13. Changes to terms

Hum in shartein ko kabhi bhi update kar sakte hain. Update ke baad Platform ka istemaal jaari rakhna nayi shartein sweekar karne ke barabar mana jayega.

14. Sampark

Civil HOD India
Email: civilhodindia@gmail.com
Phone: +91 8120266598